Question 1

How much is shipping?

Accepted Answer

Shipments to Italy are free with a minimum purchase, to find out the costs in Italy and worldwide click on the button below.

They may undergo variations depending on ongoing promotions and initiatives.
For further shipping information I invite you to visit the frequently asked questions page which you find at the end of each page under the name "info and shipping" or send an email: info@siciliadipinta.it

Question 2

What are the shipping times? Is it traceable?

Accepted Answer

Each order is shipped within 1/3 working days (Saturdays, Sundays and holidays are excluded). 
Shipping time varies by region, city, island, country and the shipping method selected at the time of purchase.
Standard shipments to SICILY take from 2 to 5 working days, in the rest of ITALY from 3 to 6 working days, in EUROPE from 3 to 8 working days and REST OF THE WORLD from 10 to 23 working days.
Each shipment is traceable, when your order is shipped you will receive an email with the tracking code and you can follow the entire shipping status.
You will be able to consult the shipment the next day you receive the email.

For further information click here Info and shipping

Question 3

How can I pay?

Accepted Answer

Payment takes place on the site siciliadipinta.it in the following ways:
Credit Card (Visa, Mastercard, American Express, Apple Pay, Google Pay).

Cash on delivery payments are not accepted.

Question 4

Can I request a custom order?

Accepted Answer

Yes, of course you can request a customization, you will find the page Customizations< /strong> and you can write your idea which I will implement. 
Email: info@siciliadipinta.it

Question 5

What material are the items made of? can they break?

Accepted Answer

Each item, whether an accessory and/or jewel, is made of polymer clay. This material is very resistant despite being similar to ceramic in terms of cooking, each object is born white, is modeled to give shape and subsequently painted and protected by glossy varnish.
Majolica tiles are very resistant and do not break, but additional accessories such as pendants and stones or pearls can break if knocked or if they fall.
Other modeled and sculpted items (Sicilian pine cones, pomegranates, etc.), however, are more delicate, avoiding impacts and falls.
For all other information I invite you to visit each article tab.

Question 6

Does the jewelry get ruined? Does the metal oxidize?

Accepted Answer

The varnish protects them but it will be your responsibility to look after the jewels with care and always store them in their original packaging, so you will avoid ruining them and they will last over time.
As for metals, over time they naturally undergo oxidation caused by the air. 
Some of them are more delicate, for example plated metals, and contact with treated or salted water and direct contact with perfumes and creams should be avoided.
Metals such as stainless steel in the natural silver color, it is very resistant and can be worn under water.

A piece of advice I can give you when wearing jewellery:
Always wear it as the last accessory when dressing and remove it first when undressing. 
Do not spray perfume on the jewel.

Question 7

Can I get my jewelry wet?

Accepted Answer

It is advisable not to wear jewelery at the seaside, in the swimming pool or in the shower. 
Each jewel is protected and made shiny by the water-repellent transparent varnish, which also protects from the oxidation of UV rays, avoiding yellowing.
If wet with treated or salted water, we recommend washing them with fresh water and drying them carefully.
Micro majolica, on the other hand, are jewels suitable to be worn under water, unless they are carefully dried after contact with water.

Taking care of your jewel and always storing it in its original packaging will ensure that it lasts over time.

Question 8

Sono allergica ai metalli o non ho i fori ai lobi, hai articoli inerenti?

Accepted Answer

All jewels are hypoallergenic and nickel free 
Therefore, if you have a strong allergy to all types of metals, you will find a section dedicated to metal-free jewellery, made with resin earrings, cotton or fabric cords.
If you don't have pierced lobes, in the same section you will find "clip" earrings. with the possibility, if you prefer, of requesting customization.

For further information contact me in chat or by email.
Email: info@siciliadipinta.it

Domande frequenti

How much is shipping?

What are the shipping times? Is it traceable?

How can I pay?

Can I request a custom order?

What material are the items made of? can they break?

Does the jewelry get ruined? Does the metal oxidize?

Can I get my jewelry wet?

Sono allergica ai metalli o non ho i fori ai lobi, hai articoli inerenti?

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